CALIFORNIA, COLORADO, VIRGINIA PRIVACY RIGHTS

CALIFORNIA, COLORADO, AND VIRGINIA PRIVACY RIGHTS

Pugrade.com (collectively, “Site,” “us,” “we,” and “our") provides this California, Virginia, and Colorado Privacy Notice (the “Supplemental State Privacy Policy”) for visitors, users, and others who reside in the States of California, Virginia, and Colorado.  The Supplemental State Privacy Policy supplements the information contained in the Privacy Notice and applies solely to visitors, users, and others who reside in the States of California, Virginia, and Colorado.  To the extent any provision in this Supplemental State Privacy Policy conflicts with a provision of the Privacy Notice, the Supplemental State Privacy Policy shall govern with respect to visitors, users, and others who reside in the States of California, Virginia, and Colorado. 

Personal Information Collection:

Site collects information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”).  Site collects the following categories of personal information:

  1.     Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
    B.      Categories of personal information described in Cal. Civ. Code § 1798.80(e), such as name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.
    C.      Characteristics of protected classifications under state or federal law, such as age, citizenship, and sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions).
    D.      Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
    E.       Biometric information.
    F.       Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement. 
    G.      Geolocation data.
    H.      Audio, electronic, visual, thermal, olfactory, or similar information.
    I.        Inferences drawn from other personal information to create a profile about a consumer reflecting a consumer’s preferences, characteristics, and trends.

Personal information does not include: publicly available information lawfully made available from government records, deidentified or aggregated consumer information, or information excluded from the California Consumer Privacy Act, the Virginia Consumer Data Protection Act, or the Colorado Privacy Act.

Use of Personal Information:

Site may use or disclose the personal information collected for one or more of the following business or commercial purposes:

  • To fulfill or meet the reason for which the information is provided. 
    • To provide you with information, products, or services that you request from us, including answering your queries and notifying winners in promotions.
    • To provide you with phone calls, text message notifications, email alerts, and other notices concerning our products or services.  For example, to notify you of delivery status, to be able to send you relevant marketing offers and information such as newsletters and our catalogues, to contact you in the event of a problem with delivery of your items, and to inform you of new or changed services.
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection and managing your account by carrying our credit checks.
    • To be able to analyze your personal data to provide you with relevant marketing offers and information.
    • To be able to validate that you are of legal age for shopping online.
    • To improve our website.
    • Testing, research, analysis, and product and service development.
    • As necessary or appropriate to protect the rights, property, or safety of us, our employees, our customers, or others.
    • To respond to law enforcement requests and as required by applicable law, court order, or government regulations.
    • As described to you when collecting your personal information.

Rights of California, Virginia, and Colorado Residents:

California, Virginia, and Colorado residents have the following rights:

  1. Right to Know About Personal Information Collected, Disclosed, or Sold

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.  Once Site receives and confirms your verifiable consumer request (instructions and description below), Site will disclose to you:

  • The categories of personal information we collected about you;
    • The categories of sources for the personal information we collected about you;
    • Our business or commercial purpose for collecting or selling that personal information;
    • The categories of third parties with whom we share that personal information;
    • The specific pieces of personal information we collected about you; and/or
    • If Site sold or disclosed your personal information for a business purpose, including lists of sales, identifying the categories of personal information that each category of recipient purchased or obtained.

Site has collected the following categories of personal information from consumers within the last twelve (12) months:

  1.     Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
    B.      Categories of personal information described in Cal. Civ. Code § 1798.80(e), such as name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.
    C.      Characteristics of protected classifications under California, Virginia, and Colorado or federal law, such as age, race, color, ancestry, national origin, citizenship, marital status, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, and genetic information.
    D.      Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
    E.       Biometric information.
    F.       Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
    G.      Geolocation data.
    H.      Audio, electronic, visual, thermal, olfactory, or similar information.
    I.        Inferences drawn from other personal information to create a profile about a consumer reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Site has obtained the categories of personal information listed above from the following categories of sources:

  • Directly from you, the consumer;
    • Indirectly from third parties and service providers, including partners and affiliates;
    • Directly and indirectly from our website.

Site collected the categories of personal information listed above for the following business or commercial purposes:

  • To fulfill or meet the reason for which the information is provided. 
    • To provide you with information, products, or services that you request from us, including answering your queries and notifying winners in promotions;
    • To provide you with phone calls, text message notifications, email alerts, and other notices concerning our products or services.  For example, to notify you of delivery status, to be able to send you relevant marketing offers and information such as newsletters and our catalogues, to contact you in the event of a problem with delivery of your items, and to inform you of new or changed services;
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection and managing your account by carrying our credit checks;
    • To be able to analyze your personal data to provide you with relevant marketing offers and information;
    • To be able to validate that you are of legal age for shopping online;
    • To improve our website;
    • Testing, research, analysis, and product and service development;
    • As necessary or appropriate to protect the rights, property, or safety of us, our employees, our customers, or others;
    • To respond to law enforcement requests and as required by applicable law, court order, or government regulations; and/or
    • As described to you when collecting your personal information.

Site shared the categories of personal information listed above with the following categories of third parties:

  • Affiliates;
    • Service providers;
    • Third parties to which consumers authorized us to disclose personal information in connection with products or services provided to consumers.
  1. Right to Request Deletion of Personal Information

You have the right to request that pugrade.com delete any of your personal information that pugrade.com collected from you and retained, subject to certain exceptions. Once pugrade.com receives and confirms your verifiable consumer request (instructions and description below), pugrade.com will delete, and direct our service providers to delete, your personal information from our records, unless an exception applies.

pugrade.com may deny your request to delete your personal information if retaining the information is necessary for us or our service providers, subject to certain exemptions based on your state of residence.

You can delete this information by sending us a formal email at support@pugrade.com with “Delete Information” in the subject line. 

  1. Right to Request Personal Information

You have the right to request your personal information that pugrade.com collected from you and retained, subject to certain exceptions. Once pugrade.com receives and confirms your verifiable consumer request (instructions and description below), pugrade.com will provide your personal information from our records, unless an exception applies.

You can request your personal information by sending us a formal email at support@pugrade.com with “Personal Information Request '' in the subject line. 

  1. The Sale of Your Information 

 We do not sell your information to third parties.

What Personal Information Do I Provide to Verify My Identity?

pugrade.com takes the privacy of your personal information seriously and wants to ensure that we provide only you or your authorized agent with your personal information. Applicable law also requires that we verify the identity of each person who makes a request to know what personal information we have about you or to delete the personal information we have about you.  To verify your identity, we ask you to provide your:

  • First name*
    • Last name*
    • Middle initial
    • Email address
    • Phone number
    • Order number
    • *required field

How to Submit a Request Using an Authorized Agent

An authorized agent is a person or business who has authorization to request to know what personal information we have about you, to delete the personal information we have about you, or to opt out of the sale of personal information on behalf of a California, Virginia, or Colorado resident. Authorized agents use the same links described above to submit requests.

If you are submitting a request on behalf of another person, we require a valid power of attorney or other documentation demonstrating your authority to submit this request. This can be a letter or other documentation signed by the California, Virginia, or Colorado resident authorizing you to submit this request. 

How Do I Send You My Documentation?

If you submit a request via email at support@pugrade.com, you must include the appropriate above listed documentation in order for us to act on your request. If you submit your request over the phone by calling us at PHONE you will also be asked to email your forms to support@pugrade.com. 

Response Timing and Format

Site will confirm receipt of a request within 10 days and provide information about how we will process the request. We endeavor to substantively respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing by mail or electronically, at your option. 

California Shine the Light Law:

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please contact  support@pugrade.com.